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Find answers to common questions about CrowdFund. Can't find what you're looking for? Contact support →

Avg response: <2 hours
Uptime: 99.9%
300++ platforms
Q

What is CrowdFund?

CrowdFund is a white-label crowdfunding platform software that enables you to launch your own crowdfunding platform in weeks, not years. It includes all the tools needed for creators and backers including campaign management, payment processing, and community features.

general
Q

How much does CrowdFund cost?

Our pricing is based on your needs. We offer flexible plans starting from $999/month for basic platforms, up to enterprise custom solutions. Contact sales for a personalized quote. All plans include a 14-day free trial with no credit card required.

pricing
Q

Is CrowdFund white-label?

Yes! CrowdFund is fully white-label. You can customize branding, domain, colors, fonts, and all user-facing elements to match your brand identity. No CrowdFund branding appears on your platform.

customization
Q

What payment methods do you support?

We support all major payment gateways including Stripe, PayPal, Square, Braintree, and Authorize.net. We also support 150+ currencies with real-time exchange rates for global campaigns. Transaction fees start at 2.9% + $0.30 and decrease with volume.

features
Q

How secure is CrowdFund?

We maintain PCI-DSS Level 1 compliance, SOC 2 Type II certification, and full GDPR compliance. Your data is encrypted at rest and in transit, with regular security audits, DDoS protection, and 99.9% uptime SLA. All platforms include two-factor authentication and role-based access control.

security
Q

Do you provide API access?

Yes, our REST API provides full access to all platform functionality including campaigns, payments, users, and analytics. We offer comprehensive documentation, webhook support, OAuth 2.0 authentication, and SDKs for popular languages. Enterprise plans include custom integration support.

features
Q

What's your support availability?

We provide 24/7 customer support via email and live chat for all paid plans. Enterprise customers also get dedicated account managers, phone support, and guaranteed response times. Our average first response time is under 2 hours.

support
Q

Can I customize the platform?

Absolutely! Beyond white-label customization (domain, branding, email templates), we offer extensive API access for custom integrations. Enterprise customers can request custom feature development, specialized workflows, and dedicated infrastructure. Our platform is built to be 100% customizable.

customization
Q

What types of crowdfunding do you support?

CrowdFund supports multiple crowdfunding models including reward-based (Kickstarter style), equity crowdfunding, donation-based fundraising, real estate crowdfunding, and pre-order campaigns. Each type has specialized features for compliance, payouts, and creator tools.

support
Q

Is there a free trial available?

Yes! We offer a 14-day free trial with full access to all Professional plan features. No credit card is required to start. You can launch a test platform, invite team members, and explore all features before committing.

trial
Get in touch

Still have questions?

Our team is ready to help you. Choose the best way to reach us.

💬

Live chat

24/7 available

📧

Email

support@crowdfundplatform.com

📞

Phone

+1-800-555-CROWDFUND

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